• Location

    Cwmbran, Torfaen

  • Sector:

    Materials Management

  • Job type:


  • Salary:

    £50000.00 - £55000.00 per annum

  • Contact:

    Gabriel Monteiro

  • Contact email:


  • Job ref:


Operational Quality Manager

An excellent new role for an Operational Quality Manager has arisen in one of our global manufacturing firms, based in Cwmbran, with a salary up to £55,000. The Operational Quality Manager will report into VP level and manage both quality and on-floor teams.

Candidates will have previous experience within quality management, quality assurance, or operations management specifically within an automotive or aviation/aerospace environment, at quality manager, quality assurance manager, or operations manager level.

Role responsibilities of the Operational Quality Manager include:

  • Be the primary contact for Operations and Program management for in-production quality
  • Lead and manage the Operations Quality Team and foster an environment of continuous
  • Manage and monitor in-production quality KPIs (DPU's, SNCRs, etc.) and support/manage
    corrective actions as appropriate through the use of Root Cause and Corrective Action
  • Ensure that all customer specifications and requirements are taken into account (customer
  • Monitor in line process capability, review and action accordingly to ensure compliance to
  • Monitor non-conformities analysis and relevant action plans, communicating to Operations
    and Program management on quality events of programs (quality escape, concessions etc.)
    and reduce them;
    Monitor in-process non conformities (DPU, CONQ), initiate and prioritise continuous
    improvement activities
  • Champion QRQC (8D) practice and application within the Operations Quality Team
  • Liaison with the Supplier Quality Team to ensure all supply issues affecting the FAL are dealt
    with in a timely manner and with the absolute minimum of disruption to production throughput

Person Specification of the Operational Quality Manager:

  • Degree level or equivalent in an Engineering / Manufacturing related discipline.
  • Lean / 6 Sigma knowledge and general improvement tools
  • Mechanical / Electrical Engineering knowledge
  • 8D analysis and report writing
  • Risk Analysis
  • Understanding of technical drawings/data and improvements between design and supplier
  • Proven experience within a similar role / environment at a management level
  • Quality and production experience
  • Competent in MS packages
  • Problem solving skills (including 8D, 5 whys)
  • Effective communicator with an ability to establish good working relationships across all
    departments and with Customers at all levels.


Up to £55k

This role will be well suited to you if you have held a role within quality, quality assurance, or operational as a quality manager, quality assurance manager, or an operations manager.