• Location

    Aldershot, Hampshire

  • Sector:

    Supply Chain

  • Job type:

    Interim & Contract

  • Salary:

    £26000 - £28000 per annum

  • Contact:

    Lisa Pascoe

  • Contact email:


  • Job ref:


An excellent opportunity for a supply chain professional to join a busy organisation as a Supply Customer Service Coordinator on a Fixed Term Contract basis.

Key Responsibilities of the Supply Customer Service Coordinator;

Order processing in time and accurately in SAP from order placement until payment receipt.

Direct contact with warehouse regarding in and outbound shipments.

React to customer changing demands involving relevant parties internally and externally.

Ensure that all documentation is provided to relevant parties.

Regular liaison with customer to ensure demand and supply is balanced to best fulfil customer requirements.

Fulfil to customer delivery, pricing and product queries within 48hr period.

Understand customer business and retrieve any information as required by communication with the customer.

Work with the warehouse on stock discrepancy, take part in stock checks.

Keep record and solve all warehouse issues in a timely manner.

Check inbound invoices for price and quantity, highlight any discrepancy.

Work with the team to minimise logistics cost in a proactive way.

Prepare, provide and maintain the warehouse with key data.

SAP data management.

Personal Specification of the Supply Customer Service Coordinator;

Degree qualified or equivalent.

Supply Chain / Customer Service experience.

Good working knowledge of SAP.

Intermediate / Advanced Excel.

Strong communication and relationship building skills.

Strong analytical and numerical skills.

Ability to operate well in a fast-paced environment.

Self-motivated and enthusiastic.

Team player, focussed on total company delivery.

This role would be suitable for you if you have held any of the following roles; Supply Chain Planner, Supply Planner, Demand Planner, Supply Chain Customer Service Coordinator or Supply Chain Analyst.