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Our Approach

At Butler Ross we differentiate ourselves within the UK’s evolving recruitment landscape through our approach to recruitment partnerships.

Our dedicated consultants are experienced in analysing each vacancy from a dual perspective, recognising the required technical fit, as well as ensuring that the candidates have the inherent soft skills to prove successful.

Each consultant has a specific sector and geographical focus which allows us to build very targeted networks that align to our customers’ requirements.  As such we have the insight and expertise to provide information on industry trends, skills analysis, salary benchmarking, remuneration packages and candidate availability.  

We view ourselves as an extension of our clients; working collaboratively with you, we will be responsible for providing an end-to-end recruitment solution, from initial engagement through to candidate on-boarding. Our aim is to deliver the right candidate within an agreed timescale, on budget and without compromising on the quality of service provided.

Collaborative Relationships

We pride ourselves on our collaborative and consultative approach.  We work with our candidates to build honest, long-lasting relationships that allows us to support you in realising your career aspirations time and again.

In the same way we believe it is crucial that we fully understand our clients, and we'll work with you on an ongoing basis, to support and build the team that is right for your business.

Specialists not Generalists

Our consultants purely specialise in Procurement and Supply Chain recruitment across the UK.  They possess an in-depth knowledge of both the technical and behavioural skills required to be successful in this profession. They also have a specific industry sector and geographical focus so that they have a thorough insight and understanding of the current market drivers affecting their customers.  

The Candidate Experience

We believe the candidate experience throughout the recruitment journey, whether or not they are successful in obtaining an offer, should be positive.  It comes back to our Mission Statement and allows us to build stronger and more collaborative relationships with our candidates.

Because we are specialists we understand what is important to our candidates as Procurement and Supply Chain professionals. We know that they only want to work with genuinely knowledge and experienced recruitment experts that can provide them with a professional service.  They require someone to take the time to listen to and understand their requirements, whilst offering advice and guidance to help them to find the best opportunities that match there ambitions.

We want all candidates to feel well-informed at each stage of the recruitment process and aim to create a positive experience from initial application to the first day of employment and beyond.  We always endeavour to provide them with a detailed company overview, history and culture, a full job description, profiles of the interview panel and details of the interview process.

At Butler Ross, our candidates careers are important to us, and we'll do everything we can to help secure their ideal role while perfectly matching our clients requirements.

Testimonials

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clients

  • “Lufthansa Technik have successfully worked with Butler Ross on a number of Procurement & Supply Chain vacancies. Most recently the successful placement of a Head Of Supply Chain position that we urgently needed to replace. We had already been through a number of agencies who had found us candidates but very few had hit the mark in terms of what we required for this position. Due to the nature and responsibilities this role holds we required a particular candidate and very strong skills. I met with Butler Ross consultants first to discuss the role in detail, our company as a whole and the challenges that this role would face. From this they had a good grasp of what was required, and inside a few days had five CV’s all who matched the requirements we had. From these five candidates four were called to first stage interview and two for final stage and one offered and accepted. Throughout the process the Butler Ross consultants have been professional at all times, given feedback in a timely fashion after each candidate has interviewed with us and has controlled the process in a well-structured fashion. I would have no hesitation in recommending Butler Ross to any organisation looking to fill specialist procurement and supply chain positions.”  

    Rita Vidal – HR Manager - Luthansa

  • “Butler Ross’s attentive approach throughout the recruitment process with both Fluidmaster UK and the candidates engaged in the process ensured that it was a positive experience from the outset ”  

    Sue Cole – HR Manager - Fluidmaster

  • “Butler Ross have been a supplier to Catalyst Housing Limited for over 12 Months and have been successful in placing a number of candidates with us for both permanent and temporary roles. Their consultants provide an unrivalled level of service and performance, often going the extra mile to really understand our requirements and respond accordingly. We can always rely on a short-list in the minimum of timeframe offering a variety of high-calibre and available candidates. The consultants listen attentively to our feedback and will always demonstrate that they have taken our comments on board. Butler Ross are very easy to do business with and nothing ever seems to be too much trouble, even in the most urgent of circumstances. As a Recruitment Consultancy Butler Ross’s knowledge of Procurement and Supply Chain is unsurpassed and I have no hesitation in recommending them”  

    Graham Ockendon – Head of Procurement - Catalyst Housing

  • “I’ve worked with Butler Ross (especially Lisa Pascoe) for a number of years both as a client recruiting new talent and also during my own career transition. Their consultants are extremely professional and perceptive and take the time to truly understand a company’s hiring needs. Butler Ross consultants have a strong grasp of procurement practices and this enables them to select the right candidates for the right roles. This benefits both the client and the candidate. Lisa in particular is well respected and trusted at all levels within the organisations I have worked in and I wouldn’t hesitate to recommend her or Butler Ross”  

    Mark Causebrook - Senior Category Manager - De La Rue

  • “Butler Ross have been assisting me in sourcing the final members of the procurement team, following a major restructure in the middle of 2016.   Kate and I first started talking back in January 2017 around the type of person who I was looking for, to complete the team. She sent several CVs through, but none of these were 'quite right' for our requirements.  Kate persisted however, and having delved deeper into our requirements via phone calls and emails, she eventually teased out a very precise person specification, which then led to a 'perfect CV' being presented. This is a great example of how Kate's persistence and tenacity has paid off, despite initial knock backs from the client.  I would not hesitate to go to Kate again should I have additional recruitment requirements in the future.”  

    Melissa Sage - Head of Procurement - London Borough of Hillingdon

  • “I don't hesitate to highly recommend Butler Ross.  Their consultants are helpful, well organised and communicate very well. Any assistance or advice requested was provided promptly and was well founded and clear. From start to finish everything went smoothly and all commitments were met and exceeded. Their consultants been a pleasure to deal with.”

    James Munday – Head of Buying – Merck

  • I am writing to you with regards to the agency Butler Ross who I had the good fortune of working with during my time as Account Manager on the Airports contract on behalf of Capita Resourcing. I hadn’t worked with Butler Ross previously, however our Supply Chain Manager was extremely positive regarding their contribution to both Airports recruitment and that of the wider Capita business. Casting a fresh pair of eyes over the account and building new relationships with the existing supply chain did nothing to prevent Butler Ross re-establishing themselves as a key supplier and the first point of call for interim procurement requirements. Butler Ross could be relied upon to fill the difficult, niche roles, demonstrating a level of customer service far in excess of their competitors. In addition to the day to day recruitment, Butler Ross also demonstrated a collaborative approach to their relationship with both Capita and our clients and would always support requests for information and new initiatives. Simply put, Butler Ross is an important recruitment partner as opposed to a supplier and I have recommended them to other accounts within the business on the basis of their proven track record. Finally, the team at Butler Ross are always extremely enthusiastic and professional, and I would have no hesitation in recommending their services.  

    David Davies – Client Relationship Director - Capita Resourcing

  • “Having worked with Butler Ross for over a year now, I feel they understands our business vision, our team ethos and the type of candidate who will be a good fit for our organisation. Extremely tenacious, their consultants consistently strive to provide suitable candidates for us to consider often at short notice. I would not hesitate to recommend Butler Ross to other potential customers.”  

    Steve Vandyken, Director of Procurement - University Hospital Southampton NHS Foundation Trust

  • “With regards to using Butler Ross again that’s a confirmed yes. Your communication throughout the whole process has been outstanding. You really took the time to get to know us and to fully understand the details of the role we were recruiting for. You only sent across candidates for consideration that you felt were suitable and met our requirements rather than drowning us in CV’s and this made the whole process run smoothly as the candidates matched our spec perfectly”  

    Katie Goddon - HR & Recruitment - Churches Fire

  • “Butler Ross find the candidates that no one else seems able to. It could be that their understanding of Supply Chain recruitment is outstanding. They have always been my 'go to' recruiter for Procurement & Supply Chain roles and I've always been confident to recommend and introduce them.”  

    Jenny Drake - Success Factors HR - Babcock

  • "Butler Ross have a very engaging and collaborative approach to managing their clients. Their consultants take their clients on a journey during the recruitment process, help build their confidence and work extremely hard to ensure they achieve the best possible outcome. Butler Ross are by far one of the best recruitment consultancies I have had the pleasure of dealing with."  

    Saigal Khalid – Procurement Manager - The Guiness Partnership

  • “I worked with Butler Ross specifically for the recruitment of a trainee buyer , the position was bespoke with certain criteria required which had to be met. They met all of the requirements in terms of the candidates while at the same time communicating professionally and with regularity which 99.9% of agencies fail to do, we got our Trainee who we are extremely happy with. Butler Ross’s service and their consultants work ethic totally supports my expectations of a recruitment company.”  

    Paul Marvin – Purchasing Manager - Dennis Eagle

  • “Twinings has worked with Butler Ross for about 5 years now. At Twinings, we have a very unique, ambiguous culture, structure and ways of working. We need Resource Partners who understand our business, someone who can support us in finding the right people for our roles. It is a pleasure working with the Butler Ross consultants as they are always dedicated, personable and professional when supporting us with our recruitment needs. They are also very knowledgeable and connected in the world of Supply, Logistics and FMCG which shows when we’re presented with the right candidates. I would highly recommend Butler Ross as Procurement & Supply Chain experts.”  

    Chantal Dawson – HR Shared Services - Twinings

  • “Procurement Services at Westminster City Council engaged Butler Ross to support the recruitment of several different roles.  In my experience, their consultants were extremely focussed on delivering a high-quality service to Westminster and provided us with a very accurate shortlist of suitable candidates. Cultural fit at Westminster is important and Butler Ross demonstrated they can accurately match against this as well as the technical skills required; as a result, we were able to successfully identify a very strong candidate for a role that I had struggled to appoint to for many months and I am delighted.  The Butler Ross consultants take immense pride in ensuring that they are a responsive supplier and have delivered some outstanding results filling vacancies within the team.   I would highly recommend her for her expertise, market knowledge and excellent candidates”  

    Mandy Gado - Head of Procurement - City of Westminster

  • "As a client of Butler Ross and in particular Chantal I have been hugely impressed with her ability to find the 'right' candidates for the Operations team at YASA. She has achieved this by listening to our requirements, diligently searching for the right fit. She has also taken the time to understand the culture of our organisation, to seek out the personalities that will compliment and enhance our team in the future. This attention to detail and understanding, has ultimately saved me many hours of interviewing candidate after candidate who would not be suitable for our organisation. I look forward to working with Chantal on future projects."

    Steve Milton - Operations Director - Yasa

  • "Whilst I have only known Chantal for a short while I have found her to both professional and engaging. She has successfully placed an excellent candidate within my department. At all times Chantal worked closely with both HR and myself to ensure a smooth transition. I look forward to working with Chantal again in the very near future and would have no hesitation in recommending her or Butler Ross "

    Wes Jenkinson - Senior Purchasing Manager - NTM

  • “Kate and the team at Butler Ross have been assisting me in sourcing several members of the procurement team for over a year now. Kate and I first started talking back in January 2017 around the type of person who I was looking for, to complete the team as we were struggling to find the right candidates. She immediately understood our business requirements, our team ethos and the type of candidate who will be a good fit for our organisation. Extremely tenacious, she consistently strives to provide suitable candidates for us to consider often at short notice which have led to several appointments. Butler Ross and particularly Kate are now our preferred agency and I would not hesitate to recommend them or her to other potential customers.”

    Robert Botwright - Head of Procurement - Circle Health

  • "Butler Ross (In particular Charlotte) handled a Senior search for us following a period where we had struggled with the quality of candidates from other providers. Charlotte demonstrated a detailed approach in understanding the requirements of the role including touring our facilities to ensure she was aware of the qualities and skills the required candidate needed to demonstrate. Aligned with her attention to detail in her own diligence prior to passing us candidates and her level of contact and interaction with us as a client and with her candidates led to a successful hire for us at Director level."  

    Peter Tyler - Group Managing Director - Hi-Technology Group Ltd

  • "I have been working with Charlotte for over a year now and I have been so impressed by her abilities, she is very personable, you really feel like she is partner with your company and she makes every effort to ensure she goes above and beyond for you. I couldn't recommend Charlotte and Butler Ross enough, she is amazing"

    Lynsey Bryant-Hunt - Head of Human Resources - Solent Group

  • I just wanted to drop you a line to let you know about the exceptional job that Charlotte has done for us since we engaged with Butler Ross about 12 months ago. I have been really impressed with Charlotte’s attitude since day one, she is very intelligent, friendly, engaging, dependable and has a very high level of integrity.  She has taken the time to understand in depth the nature not just of our business but of the culture and the type of people that we want to work within that business and this understanding has been rewarded by the placing of successful candidates, who are working out to be, just perfect. I believe that Charlotte now has a deep knowledge of our business and has demonstrated the ability to meet our aspirations.  Charlotte is genuinely interested in finding the right candidate for the right job and this ability demonstrates that she understands the importance of building long lasting trusting relationships with the companies that she works with. She is very proactive in her approach to recruiting for us and continually provides us with updates throughout our recruitment cycle, without being the overbearing in your face agency that drives you nuts.  She is also very good at not swamping us with CV’s but only forwarding those of people who are likely to be a good fit for the role; some of the skills that we require within the business are hard to come by but Charlotte always continues to source suitable candidates for us. Due to the great service that Charlotte has shown to me, I will continue to use Butler Ross for any recruitment that arises within the business that I believe that you will be able to assist in filling.  I believe that Charlotte is a real asset the Butler Ross business and I hope that I will continue to be able to work with her for the foreseeable future.

    Kathy Hawkins - HR Specialist - Tokyo Electron Europe Ltd

  • I’ve worked with Charlotte on a number of projects and always found her positive outlook and personable nature an asset. When talking about specific roles she’s keen to listen, not jump in with preconceived ideas and this means the candidates she’s putting forward are much better screened. Charlotte also keeps me in touch with the market and regardless of current needs keeps me informed of anyone new to the market that would be of potential interest without bombarding me with emails.

    Iain Mathieson-Blake - Director of Supply Chain - Ametek Airtechnology Group

  • I found dealing with you and your company a very pleasant experience, you have always sent me good candidates that fitted the spec and very quickly I might add,  I believe you add a valued service and I can assure you if we are stuck again I would have no hesitation in coming to you.   I wish you all the best and I am sure we will chat soon.

    Anne Momsen - Talent Acquisition - Fairline Yachts

  • I have been working with Charlotte for over one year now and have been very pleased to work with such an honest and professional recruiter.   I find the candidates we interview are exceptionally well informed about the business and the challenges we face. I very much value Charlotte’s opinion of the market and the recent benchmarking exercise was of great benefit to me.  I would not hesitate to recommend Charlotte or Butler Ross to others.”   

    Paul Kelly - HR Director - Norma

Our Values


  • Integrity


  • Professionalism


  • Expertise


  • Collaboration


  • Innovation


  • Passion


  • Pride

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