A Fantastic Opportunity for a Senior Commercial Manager / Contracts Manager to join an arm's-length Public Sector Body. The Senior Commercial Contracts Manager will be responsible for managing the real time interface and relationship with a supplier for a recently insourced contract in line with government policy and best practice to deliver value for money and wider commercial benefits

You will lead the relationship for initially 1 contract, and act as a lead in commercial contract management, acting as a mentor and sounding board for other contract managers.

Duties & Responsibilities of the Senior Commercial Manager / Contracts Manager

- To manage the teams day to day activity

- To monitor the supplier's commercial and service management performance under the contract and analyse performance.

- To take remedial action where necessary. All following GCF and NAO Good Practice Frameworks and Guidance

- To agree/refine a contractual change process and ensure adherence to the process, tracking the contract to ensure the underlying cost model is current and accessible

- To conduct the financial negotiations for any changes related to the existing contract at the appropriate management level ensuring that the agreements remain commercially advantageous and are appropriately documented and tracked

- To review and amend contract documents, including service level exhibits, statements of work in line with agreed changes

- To build strong working relationships with the vendor's service delivery centre, Service Desk, Account Teams etc.

-To intervene, analyse, manage, and resolve business conflicts between suppliers and internal stakeholders

- To develop strategic supplier management initiatives for the business in collaboration with the relevant contract owner/cost centre manager

Skills and experience of the Senior Commercial Manager

- MCIPS or equivalent such as IACCM/WCC or equivalent relevant experience

- Public sector contract management experience (ideally from both supplier and client perspectives)

- Experience in managing outsourced contact centre contracts or similar services.

- Demonstrable experience of commercial contract management at a senior level

- Proven track record of working effectively with service delivery teams, business managers and project managers to ensure service objectives are achieved

- Relationship builder (internal & external)

- Experienced in commercial cost models and their practical implementation

Benefits of the Senior Commercial Manager / Contracts Manager

- Flexible Hybrid working

- Generous Annual Leave - 30 days plus Bank Holidays

- Pension scheme - contributions matched 2 to 1 (up to 10% of your salary)

- Interest-free loan for season tickets for buses and trains

- Cycle to work Scheme

- Subsidised eye tests & flu jabs

- Life assurance scheme

- Give as you earn scheme

- Employee assistance programme (EAP)

- PAM Assist and PAM Life scheme (Wellbeing)

- Enhanced family and sick pay

- Paid volunteering (2 days a year)

- Recognition Scheme

- Discounts portal to numerous retailers

The Senior Commercial Manager will suit candidates with experience as a Commercial Manager, Contracts Manager Commercial Director or Contracts Director or Procurement Manager